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What should you do when your Boise home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your residence – and your loved ones – against the multitude of risks you could encounter, like theft, fire, and carbon monoxide leaks. Even though your home might be prepared, that doesn’t necessarily mean you are. Do you know what to do if your Boise home alarm system goes off? The blasting of an alarm can be jarring, bewildering, and could incite panic. Your best option is to stay calm and abide by these straightforward suggestions.

Steps to Take If Your Home Alarm System In Boise Triggers

You never want to be in this situation, but it’s also the reason why you put in a home alarm system from the outset. You’re awakened in the wee hours of the morning with the telltale blaring of an alarm after a security sensor has been tripped. Now what are you going to do?

  1. Stay calm. This is easy to say but harder to do when your home security alarm is blasting, and your heart is racing. But keeping yourself calm is the most effective way to appraise what is happening. Avoid the impulse of trying to deal with the emergency alone instead allow your monitoring staff and first responders to perform their job.
  2. Protect your family. Your primary concern should be your family members and getting them to safety. If you are dealing with a break-in, this might mean moving to a predetermined secure area as far away from entry points as possible. The intruder was likely already scared off by the alarm, but it’s always a good idea to be extra careful. If there’s smoke or a blaze, please leave your house without delay.
  3. Remember your cell phone. The vast majority of individuals keep their cell phones with them at all times these days, but you may forget to take it during a crisis. Try to remember it. You’ll have the opportunity to stay connected with your monitoring specialists and get alerts through your home security app.

Work With Your 24-hour Monitoring Team

Any time your home alarm system in Boise goes off, your 24/7 monitoring specialists will act immediately. Their first move is to confirm your alarm, and that means getting in contact with you. The protocol they adhere to is dependent on the type of emergency. For example, when the emergency is of a medical nature, a single attempt will be made to contact you before first responders are deployed. If you have a burglary alarm - the most typical sort of event - a monitoring professional will follow these guidelines to get in touch with you:

  • An attempt will be made to contact you via the command hub. You will usually be asked for a passcode.
  • If that effort doesn’t get a reply, a call is made to your principal contact number.
  • An alternate number or your first contact person is called next.
  • If there still isn’t an answer, local police officers are dispatched.
  • Your monitoring agents will try to reach you again once emergency personnel are notified.

If you're not in a position to communicate with the monitoring team, don’t fret. Assistance will still be deployed even when you're not able to substantiate the emergency.

Prepare for any situation with a Vivint home alarm system in Boise

Stay ready for any emergency with a contemporary home alarm system in Boise from Vivint. Contact (208) 306-4107 to start customizing your home’s protection today.