Your monitoring team can help streamline an emergency
An alarm may be confusing when they trip -- even moreso if they go off when you’re asleep. But if you have a monitored alarm system, you only have to think about one thing: getting your family to out of harm’s way.
This is because your monitoring expert also reacts to your activated alarms. In seconds, they will reach out to you to make certain that you and your family are safe and help gauge the situation. Then, they will call emergency departments and get them to your location. Vivint’s monitoring agents will even help talk you through an crisis and the next step.
Monitoring protects more than your home security system
Your Boise monitored alarm system protects more than an break-in. Your home security system can also react to fire, carbon monoxide, or excessive water with the proper tech. By installing a monitored fire alarm or CO detector, you can get emergency teams to react regardless of if you're home or traveling. Your monitoring professionals can even react to health-related concerns -- like pains in the chest or a collapse -- with a monitored medical accessory.
Emergency services reach you faster with a monitored alarm system
Your monitoring team will answer any triggered alarm in a matter of seconds. They'll first call you to make sure you're not harmed and then may organize emergency personnel on your behalf. This lightning-quick process is far easier than calling emergency dispatch yourself after you gathered your loved ones and got to safety. Seconds count in emergency situations, and Vivint makes certain you get assistance quickly!
Monitoring watches your home 24-hours a day
Unfortunately, a loud alarm tone doesn’t do much when you’re away from home. However, your Vivint monitoring team stays on alert every hour of the day, seven days a week, all year long. They'll answer to any alarm that you are unable to and will also keep you in-the-know every step of the way. It’s easier when you're flexible and can hurry home after seeing an alert, but it's critical when you're out of town and are unable make it back to handle the situation.